Thoughtfully designed to ensure a seamless experience, this guide provides all essential information for your visit to the Spa.
Hotel guests enjoy complimentary access to the thermal spa facilities and Fitness Studio throughout their stay.
External guests are welcome with any confirmed treatment.
A Spa Pass for external guests is available at 60€ per person or 90€ per couple, including access to the thermal spa facilities and Fitness Studio. Maximum duration: 210 minutes.The Private Cave Pool experience is available by reservation for an additional charge.
Advance reservations are recommended to secure preferred times.
Our wellness team is available to guide you in selecting the most suitable experience.
Contact: +30 2286025511 | info@mamayhotel.com
Arrival
We invite guests to arrive 15 minutes before their treatment to allow time for a calm transition into the space and to discuss any relevant health considerations. Late arrivals may result in a shortened treatment time, while the full treatment fee remains applicable.
Spa Etiquette
The MAMAY Spa is a space of silence and reflection. Guests aged 14 and above are welcome (under supervision). Conversations are kept to a whisper and swimwear is required in the thermal spa facilities, including the steam room, experience shower, cryotherapy cold plunge pool and dry sauna.
Health Considerations
Prior to the spa experience, guests are requested to complete a health form. Sharing any relevant health considerations, injuries or conditions allows our wellness team to personalise treatments and ensure comfort and safety.
Cancellation Policy
Changes or cancellations are requested at least 24 hours in advance. Cancellations made within less than 24 hours are subject to a 100% charge.
Personal Belongings
Robes, slippers and towels are provided for comfort. Valuables are recommended to be stored in your room safe, as the spa cannot accept responsibility for lost items.